How our services are delivered

	The First Steps Once you call or Email with your enquiry we will arrange a meeting with you at a time convenient to yourselves. Following our visit to your property and after viewing your windows and discussing with you your requirements, a full detailed estimate will be sent to you within seven to ten days.
	Agreed Works Contract and Pre-Manufacture Survey Once we have received your instructions to commence the work we always ensure that a contract is signed between you and the company, which fully protects you and your deposit. A detailed survey is carried out at your property in order to take precise measurements of your windows that are to be replaced or refurbished.
	Design All the measurements are given to our design team who create the necessary drawings for your new windows to be manufactured.
	Joinery Measurements and designs are handed over to the joinery team who begin the manufacturing process in our very own on site workshops. A mixture of advanced technology and joinery expertise ensure that all sash windows are produced to an extremely high standard.
	Painting The wooden frames are then treated with a wet rot, dry rot and woodworm preservative before being passed to our painting department where your windows are hung up and sprayed with 3 coats of micro porous paint before being moved into our specialist drying area.
	Glazing The painted window frames are then given to our specialist glaziers who, with care and precision, will fit the selected glass that you require whether that be single, double glazed or acoustic glass.
	Fitting All our Fitters are employed by the company and have to complete a rigourous training program. The fitting team chosen to fit your new windows will ensure that the property is protected by dust sheets and after completing the work will leave each room as tidy as he found it.
	After Sales Service Our after sales service team will make sure that all necessary guarantees are forwarded to you and that FENSA, where appropriate, are advised so that the necessary documentation can be forwarded to you be them.