The Specialist in Traditional Sash Windows is proud to announce that we have achieved our ISO 9001 certification.
This is great news, as the certification is recognised worldwide as the international benchmark for quality within an organisation. It is a further indication that our valued customers can trust us to transform their homes’ windows and doors with the care and dedication that they deserve.
In order to gain the ISO 9001 certification, we had to demonstrate our dedication and commitment to meeting customers’ needs, how we operate efficient management processes and the fact that we deliver consistent, high quality products and services. We take great pride in our workmanship and professionalism, from the moment of your first enquiry to the completion of the project – and this certification reflects that.
Every year, The Specialist in Traditional Sash Windows is audited by an external third party to ensure our systems are maintained and any non-conformances are noted for correction. That way, we are constantly working on improving our services and addressing any issues, should they arise.
Matthew Lord, Managing Director of The Specialist in Traditional Sash Windows, said: “We plan to use our ISO 9001 to further improve the quality and service to our customers by applying proven control checks and procedures. We also aim to continually audit to ensure we are the best we can be at all times”.